FAQ

Answers to the questions new Hyperoru users ask most often.

Getting started

Do I need to know how to code?

No. You can create an AI trader, connect an exchange wallet, and deploy a prompt strategy entirely through the web app without writing a line of code. Program strategies require a small amount of Python, but the built-in starter templates are enough for most users.

What exchanges are supported?

Hyperliquid and Binance Futures are supported for live trading. Both offer testnet environments, and we strongly recommend starting there.

Do I need my own LLM key?

Yes. You bring your own key for the language model your trader uses — OpenAI, Anthropic, Google, DeepSeek, or any OpenAI-compatible endpoint. This keeps LLM costs predictable and under your control.

How much money do I need to start?

Hyperoru has no minimum. Your exchange does. On mainnet, both Hyperliquid and Binance Futures accept small positions, though fees and funding start to matter at very small sizes. On testnet you can experiment for free.

Can I run multiple traders at the same time?

Yes. Each AI trader is fully isolated: its own keys, its own strategy, its own on/off switch, its own analytics. Many users run a handful of traders in parallel with different strategies.

Strategies

Prompt strategy or program strategy -- which should I pick?

Start with a prompt strategy if you think in terms of trading ideas, market narratives, or human-readable rules. Pick a program strategy if your rules are precise (e.g. “buy when 20-EMA crosses 50-EMA on the 1h chart, size = 1% of equity per trade”) and you want deterministic, repeatable behavior.

You can run both side by side and compare.

How often does my strategy run?

Only when a signal fires. If you set up a breakout signal that fires twice a day, your strategy runs twice a day. If you set up a high-frequency signal, it runs more often. Strategies never run continuously by themselves.

Can I backtest my strategy before going live?

Yes. Both prompt and program strategies can be run against historical data from the Backtests panel. See Backtesting.

What happens if my LLM is slow or fails?

Prompt strategy runs have a timeout. If the model times out or returns an invalid decision, the run is recorded as an error and nothing is traded. Program strategies do not depend on an external LLM.

Can I edit a strategy while the trader is running?

Yes. Edits take effect on the next decision run. If you are making a large change, it is safer to stop the trader, verify the new strategy in a backtest, then restart.

Money and risk

Does Hyperoru hold my funds?

No. Your funds live at the exchange, under your own account. Hyperoru only holds keys that let it place trading orders. See Trust and safety.

What if the platform goes down while I have open positions?

Your positions continue to live at the exchange, whether or not Hyperoru is reachable. Stop losses and take profits that Hyperoru placed on the exchange side stay active. You can always log in to the exchange directly to manage positions.

Can I set a maximum daily loss?

Yes. In each trader’s risk settings you can cap maximum notional, maximum leverage, maximum positions, and daily loss limits. When a cap is hit, the trader stops opening new positions.

How do I stop a trader immediately?

In the app, toggle Stop Trading on the trader. Through the API, call POST /api/account/{account_id}/disable-trading. Either halts new orders in seconds.

Does Hyperoru charge fees on trades?

The only fees you pay are (1) your exchange’s trading fees, (2) your LLM provider’s usage, and (3) the Hyperoru subscription you signed up for. Hyperoru does not take a cut of your trades.

Data and privacy

Is my strategy visible to other users?

No. Your prompts, programs, traders, and trade history are private to your account. We use aggregated, anonymized metrics to improve the platform, never individual strategies.

Does my LLM provider see my trade data?

Yes — when a prompt strategy runs, the assembled market context and your instructions are sent to the LLM you chose. Check the privacy policy of your LLM provider for their retention policy. Program strategies never touch an external LLM.

Can I export all my data?

Yes. Email [e-mail] to request a full export of your account, traders, decisions, and trades. Programmatic export is also possible via the API.

How do I delete my account?

Email [e-mail]. Make sure you have stopped all traders and withdrawn funds from connected exchanges first.

API

How do I authenticate to the API?

Log in with POST /api/users/login to get a session token, then send it in the Authorization: Bearer header on every request. See Authentication.

What are the rate limits?

120 reads per minute per token, 60 writes per minute per token, and a few per-endpoint concurrency limits. See Errors and rate limits.

Is there an SDK?

Not officially, but the API follows standard OpenAPI 3.1. Generate a typed client in your language of choice from the spec. Many open-source generators (openapi-generator, nswag, oapi-codegen) produce a usable client in minutes.

Can I subscribe to live updates without polling?

Yes. Open a WebSocket to wss://api.production.hyperoru.com/ws?session_token=... and subscribe to the channels you care about. See WebSocket.

Support

Something is broken. How do I get help?

Email [e-mail] with the request id from the error (if any), the approximate UTC timestamp, and a short description. We aim to respond within one business day.

Where do I report a platform outage?

Check status.hyperoru.com first. If the incident is not listed, email support.

How do I suggest a feature?

Email [e-mail] with “Feature request” in the subject. We read every one.